At 8:25am on Monday morning I dialed 911 to request police assistance.
At 8:46am, with no sign of anyone, I called again and they assured me they were on their way.
At 9:52 I was still waiting, and I called to speak to a supervisor who again assured me they would be there shortly.
At 10:11am, same story.
Finally, after waiting more than two hours, I left the scene.
FIVE hours later, a police officer called my cell phone. "We're here on East 80th where you asked for us, but we don't see you. Where are you?"
"Where am I?! I waited over two hours for you; do you really think I'm still sitting here waiting five hours later?"
What happened?
On Monday morning I woke up early and went to pray, planning to get an early start at the office. I dropped my daughter off at her bus stop and while my car was parked, a truck backed up and smashed into the hood of my car, tearing it apart. For insurance purposes, I needed a police report, which is why I dialed 911 to begin with.
“When you called,” explained the police office, “the dispatcher asked you if anyone was hurt. You said no. They asked if anyone was trapped. You said no. They asked if the cars were blocking traffic and you said no. This established that there was no emergency and so we first responded to all urgent calls first. Now that we are finally free, we’re here at the scene. We have to prioritize the urgent.”
I thanked the policemen and we resolved the issue, but as I was doing so, I realized my experience contained an important lesson.
The Lubavitcher Rebbe promised that we are the last generation in exile; we will witness the coming of Moshiach in our days! In order to make that happen, he issued an urgent call to every single one of us. URGENT! Do a mitzvah today. Not in five and a half hours; stop and do it now. This will hasten the coming of Moshiach.
In fact, the same thing happens in this week’s parsha. The Jews are in Egypt, in distress, enslaved for 210 years, afflicted, tortured, and abused.
Finally, the long-awaited call arrived. Moses conveyed G-d’s announcement that the exile was over. Time to pack and prepare to leave immediately! But, the Torah tells us, the Jews didn’t believe Moses. They were so despondent from all their years of subjugation that they did not believe redemption was even a possibility. They did not heed the emergency call.
Let’s not fall prey to the same mindset. We must pay attention and respond to the urgent call the Rebbe put out—do everything in our power to prepare for our exodus from our current exile. It is imminent!